![]() Users also registered issues with the US Postal Service website on Thursday morning. The website, which tracks tech outages, saw hundreds of users register Slack issues on Thursday morning in cities such as New York, Boston, Washington, Chicago and Los Angeles. “Struggling to focus today because Slack keeps on saying I have unread threads when I don’t,” tweeted another. “Slack threads being down is cause for mass panic,” wrote one user, while another wrote, “Slack isn’t clearing my read threads and it’s driving me insane.” Social media users were quick to flag the issue on Twitter. Thanks for sticking with us as we continue to work towards a fix.” Shortly after 10am PDT, Slack said: “We’re still actively investigating this issue, but we don’t have any new information to share at this time. This was followed an hour later by: “In addition to threads, some users are experiencing issues loading some channels, adding users to group DMs and also seeing their Saved section empty.” Slack has been down for many people worldwide since late Thursday afternoon and some people are still struggling to access the messaging service via mobile app or even just on early. The only resource on the internet that provides accurate data on the availability of our services is the AWS Service Health Dashboard.Shortly after that is added: “We are currently seeing issues with hyperlinks posted by APIs not rendering on the Desktop app.” To put it in context, Downdetector received about 8,000 total user reports of problems at AWS yesterday, whereas we received over 400,000 user reports during the most recent significant AWS outage on December 16.”Īn AWS spokesperson told Fortune, “there was no broad service issue with AWS. However, we do not believe there was a widespread service issue on AWS’s platform. Luke Deryckx, the CTO of Downdetector’s parent company Ookla, told TechRadar on Wednesday, “We see a small number of credible reports that some AWS users had issues with their platform yesterday. Slack was experiencing some issues on Tuesday that made it difficult for users to send and receive messages as well as access the platform altogether. 1 day ago &0183 &32 Step 1: Open your Slack app or the Slack web app, and select the workspace you want to access. That outage, caused by a software problem, affected everything from Disney amusement parks and Netflix videos to robot vacuums and Adele ticket sales. That number jumped 42% in the past year, as more and more companies rely on it with a significant portion of their employee base working remotely.Īny outage at AWS did not seem to be having the cascading effects that were seen last December. The popular messaging service has more than 156,000 paying corporate customers (including Fortune). ET, but said that issue had been resolved at 9:48 p.m. Slack also experienced a separate outage for some customers the previous night at approximately 8 p.m. ET, its own service health dashboard showed that AWS was not, in fact, down. Amazon said that despite AWS outages appearing on Downdetector as of 12:23 p.m. ![]() ET, the company added it was starting to see “signs of improvement” but was “still monitoring the situation. We’re looking into the cause and will provide more information as soon as it’s available.”Īs of 12:07 p.m. Slack acknowledged the outage on its website’s status page, saying, “We’re investigating the issue where Slack is not loading for some users. Slack is having performance issues - which could mean trouble for the many companies that rely on the workplace communication tool to keep remote teams running. Downdetector, which tracks internet outages, was showing significant spikes at both Slack and Amazon Web Services, although Amazon repeatedly denied to Fortune that it suffered a widespread outage. ![]()
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